FAQ
📦 What are your shipping times?
Most orders are processed in 2–5 business days and shipped from the US.
Estimated delivery:
- USA: 3–7 business days
🔁 Can I return my mug?
Yes! We offer a 30-day money-back guarantee.
Not happy with the fit or design? Email us and we’ll take care of you.
💳 What payment methods do you accept?
We accept all major credit cards, PayPal, Shop Pay, Apple Pay & more.
🧵 Where are the mugs made?
All mugs are printed, packed & shipped from the USA using high-quality materials like Gildan Softstyle.
🛠️ What if I entered the wrong address?
Email us immediately at support@downtimeclub.com – We can fix it if your order hasn’t shipped yet.